Before payment

Checkout Help

Before placing a Vapescapital order, review the product name, flavour, nicotine strength, pod type, bottle size, device option, quantity, fulfillment route, and contact details shown in the cart.

Variant reviewRoute reviewHandoff details

Cart checks

Most checkout problems start before payment

A quick cart review helps catch wrong variants, incompatible pods, duplicate quantities, and missing delivery notes before the order is submitted.

Variant selection

If a product asks you to choose an option, select the flavour, strength, pod type, or device version before adding it to the cart. Do not rely on the product photo alone.

Compatibility

For pods, coils, tanks, and refillable kits, confirm the device family and product name. Similar names can still fit different systems.

Quantity and totals

Review quantities, cart subtotal, delivery or shipping route, and final total before payment.

Fulfillment routes

Choose the route that matches the order

Pickup, Edmonton delivery, after-hours delivery, and Canada shipping each need different order details.

1

Pickup

Use the Gateway Blvd store page if you are visiting Capital Vape Store for pickup.

2

Edmonton delivery

Use the local delivery page when the order should be delivered in Edmonton.

3

After-hours

Use the after-hours page for the weekend Fantuan route from 11PM to 3AM.

4

Shipping

Use Canada shipping help for Canada Post, FedEx, and tracking questions.

Handoff

Details that prevent delivery and pickup issues

Apartment numbers, buzzer codes, phone numbers, and business entrances are easier to fix before payment than after dispatch.

  • Use a reachable phone number in case staff or the driver needs clarification.
  • Add unit, buzzer, entrance, or building instructions before the order is sent.
  • Have valid government ID ready for pickup, delivery, or carrier handoff when required.
  • Email support before paying if a variant, product name, or compatibility question is unclear.